Windsurfer water starts outside wave break


Security and Cookie Policy

Privacy Policy

The protection of your personal information is very important to us, and we believe that you should know how the information is utilised. Our commitment to ensuring the privacy and security of your information is set out below. This Privacy Policy applies to all your dealings and governs data collection and it’s usage. By using our website and services you consent to the data practices described in this statement.

Water Nomads (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see

Our website address is:

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

This policy was last updated on 10 September 2023.

Depending on how you choose to interact with Water Nomads, we collect personally identifiable information to allow us to provide the services as requested. Such information includes:

  1. Your name, address, date of birth, gender, email address, telephone numbers, postal address, medical and dietary information, passport details, travel insurance details and previous outdoor experience.
  2. Details of previous trips or events you have attended or enquired about.
  3. Information provided through our customer surveys
  4. Your travel preferences

We will use your personal information:

  • to provide services and products to you
  • to market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)
  • to respond to communications from you, including a complaint
  • to protect and/or enforce our legal rights and interests, including defending any claim
  • for any other purpose authorised by you or the Act.

When making an enquiry or booking a Surfari Trip, we hold certain information so that we can transact your request.

You may supply your information when making an enquiry on our website, sending us a direct email, providing information over the phone, interacting with our social media channels, or at third party events, through market research. We update your information where possible to ensure we fulfil your requests accurately.

When you visit our website we collect information, such as your IP address, via the use of cookies. We also track a visitors behaviour to help provide us with analytical insights. You can review our Cookie Policy further below.

Water Nomads collects and uses your personal information for the purpose for which it was supplied to ensure we can fulfil your requests and to provide the best experience on our website. This can include:

• Providing the relevant requested trip information either online or through the post
• Registering you for an information evening or special event
• Providing trip documentation once booked either online or through the post
• To fulfil your booking by updating our local operators and partners with personal information such as medical or dietary information so they can operate the trip safely, providing information to local authorities to secure relevant permits required for your trip, or liaising with insurers or your emergency contacts in case of an emergency
• Where you have requested us to book airline services or additional pre or post tour services, we will provide your full name, date of birth and when it is required, your passport details, to providers of these services.

We may also use your information to market relevant products and events that we believe you may be interested in by way of:

• Sending tailored emails or postal communication (which you can always opt-out of)
• Remarketing ads on social media or the wider internet

We do not sell or trade any of your personal information collected.

We may disclose your personal information to:

  • other third parties (for anonymised statistical information)
  • a person who can require us to supply your personal information (e.g. a regulatory authority)
  • any other person authorised by the Act or another law (e.g. a law enforcement agency)

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Water Nomads provides a safe and secure e-commerce environment. We protect the security of your credit card data with the following measures:

  • We do not store your credit card details on any of our servers.
  • We use Stripe to provide a secure, encrypted environment for the authorisation of credit card and charge card transactions between your browser and our financial institution.

If you have opted to receive e-newsletter communications from us and at a later stage change your mind, you may at anytime remove yourself from that email distribution list by;

  1. Clicking the ‘unsubscribe’ link at the bottom of every email,
  2. Or by forwarding the email you received to the company email address advertised at the bottom of the email you received.

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction.

If you want to exercise the above right, use the email us via the Contact Us page. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

When visitors leave comments on the Water Nomads website data shown in the comments form is collected, with the visitor’s IP address and browser user agent string to help spam detection. See “Where is your website data sent” for more information.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us in writing at:

3/7b Wainui Street, The Wood, Nelson 7010, New Zealand

Cookie Policy

Water Nomads website uses “cookies” to help you personalise your online experience. One of the primary purposes of cookies is convenience features to save you time. You have the ability to accept or decline cookies. 

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

Your consent applies to the following domains:

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

__vtDescription is currently not available.
_abckThis cookie is used to detect and defend when a client attempt to replay a cookie.This cookie manages the interaction with online bots and takes the appropriate actions.
bm_szThis cookie is set by the provider Akamai Bot Manager. This cookie is used to manage the interaction with the online bots. It also helps in fraud preventions
cf_clearanceDescription is currently not available.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the “Advertisement” category.
cookielawinfo-checkbox-analyticsSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the “Analytics” category.
cookielawinfo-checkbox-functionalThe GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category “Functional”.
cookielawinfo-checkbox-necessarySet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the “Necessary” category.
cookielawinfo-checkbox-othersSet by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category “Others”.
CookieLawInfoConsentCookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
datadomeThis is a security cookie set by Force24 to detect BOTS and malicious traffic.
pll_languagePolylang sets this cookie to remember the language the user selects when returning to the website and get the language information when unavailable in another way.
PMCDescription is currently not available.
ServerPoolThis cookie is set by the provider Tripadvisor. This cookie is used for user tracking and viewing embedded contents from TripAdvisor like payment of referral commission fees etc.
SRTThis cookie is set by the provider Tripadvisor. This is a Tripadvisor session cookie used for advertising purposes.
TACdsThis cookie is set by the provider TripAdvisor. This cookie is used for showing travel information and ads based on the user preferences.
TADCIDTripadvisor sets this cookie to store a unique ID for users, to help them view embedded content from Tripadvisor.
TARTThis cookie is set by the provider Tripadvisor. This cookie is used for viewing contents and ads from Tripadvisor, which in return helps to earn money from Tripadvisor if the visitor has clicked the ads.
TASameSiteDescription is currently not available.
TASessionTripAdvisor sets this cookie to track visitors across websites.
TASIDDescription is currently not available.
TASSKThis cookie is set by the provider Tripadvisor. This cookie is used for viewing embedded contents to the visitor from Tripadvisor. It also helps to know whether the visitor had clicked on the advertisement, to collect payment from the Tripadvisor.
TATravelInfoThis cookie is set by the provider Tripadvisor. This cookie is used for viewing contents and ads from Tripadvisor, which in return helps to earn money from Tripadvisor if the visitor has clicked the ads.
TAUDThis cookie is set by the provider Tripadvisor. This is Tripadvisor session cookie used for advertising purposes.
TAUniqueTripAdvisor sets this cookie to track visitors across websites.

Should you decide to change your preferences later through your browsing session,

“Manage your consent” will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit,